Video coming soon

The offer call, line by line

What to say (and not say) when you extend a verbal offer — contingencies, at-will language, and the close.

In this video
  • Lead with enthusiasm, then state the offer is contingent on a clear background check.
  • Name the number, the start date, and the deadline to respond — don't bury them.
  • Never put non-approved terms in writing; route anything custom through HR first.

The verbal offer sets the tone for everything that follows. This lesson scripts the call: how to frame the contingency, what at-will language to use, and how to close without over-promising.